ESOL

Privacy Policy

Last Updated: Wednesday, April 23, 2025

Epic Solutions ("we", "our", or "us") operates the ParametriX plugin and its associated website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Definitions

Throughout this document, we may use certain words or phrases, and it is important that you understand their meaning. The following is a non-exhaustive list of definitions of words and phrases found in this document:

“Program” refers to our software application - ParametriX.
“Installer” refers to the program that installs our Program.
“ESol” refers to our company – LTD “Epic Solutions” (EIN - 442266085), our Site, our Products our Service, or a combination of all.
“Service” refers to the services that we provide, including our Site, our Program, our Installer.
“Site” refers to our website - https://esol.ge/en/
“User” refers to anyone who uses our Program, Installer, Site, or Service in general.
“You” refers to you, the person who is governed by this Privacy Policy.

2. Information We Collect

Identifying Information: When you purchase or register an account, we may collect your name, email address, billing details, and payment information.
Non-identifying Information: We may collect non-personal data such as browser type, IP address, pages visited, and time spent to improve user experience.
Usage Statistics: "ParametriX collects anonymized usage data, including generator identifiers (GUIDs), names, and frequency of use, to improve functionality and user experience. No personal or sensitive information is gathered. This data helps us prioritize development and optimize performance."
Payment information and Card Storage: By activating a subscription, you authorize ESOL to securely store your card details with our trusted payment service provider. This information will be used for recurring billing under your chosen subscription plan. You may update or remove your payment information at any time through your account settings or by contacting us to do this. By proceeding, you acknowledge and agree to this card storage policy as part of our terms and conditions.

3. How We Use Your Information

We use the collected data to:

Process payments and provide services.
Improve our website and plugin features.
Improve our products so that they better fit your needs
Communicate with users regarding updates or support.
Comply with legal obligations.

4. Data Sharing

We do not sell or rent your personal information. We may share it only with:

Trusted third parties who help us process payments (e.g., our bank/merchant provider).
Legal authorities, if required by law.

5. Data Retention

Payment data is retained as required by law or our financial partners.
Personal information is deleted upon request, unless legally obligated to retain.

6. Updating Your Information
To change your email address, email us both your old and new email addresses.

7. Third-Party Links
Our website may link to external sites; we’re not responsible for their privacy practices.

8. Data Security

We implement appropriate measures to protect your personal information against unauthorized access, alteration, or destruction, as it is in our interest to do so.

9. Your Rights

You have the right to:

Access or update your data.
Request the deletion of your data.
Withdraw consent at any time by contacting us.

10. Amendments

We may amend this Privacy Policy at any time. When we amend this Privacy Policy, we will update this page accordingly. You must read this page each time you use our Service, and your continued use of our Service shall constitute your acceptance of any such amendments.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Epic Solutions
Email: esol.info.ge@gmail.com
Website: https://esol.ge/en/